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World’s First Tattoo Stencil Ink Shop

Customer Help

We are here to assist you

Common purchase queries answered

Orders and Shipping

We are committed to ship new orders within 7 business days. In exceptional cases (such as pre-orders or when a certain item is out of stock) where we are not able to ship it within 7 business days we will contact the client by email (to the email address which was given upon checkout) and aim to resolve the issue to a satisfying manner.

Click here to register a new account. Upon registration, a password will be sent to your email address. Keep in mind that you can change that password anytime.

On submitted orders, if necessary, we will do our best to change the shipping address before shipping, if possible. If you need to change the shipping address please contact us directly here. Make sure to specify the order number.

Upon shipping you will receive an email notification with your tracking number and information about the shipping plan chosen and courier. You can track your order through the courier website. If you need further assistance with tracking your order please contact us directly here.

No, we do not keep credit card information on file. We only use secure checkout and payment systems with very strict standards of information safety on our website.

Some purchases may include certain taxes based on the shipping location of the order. If you have any question before purchasing please contact us directly here.

We aim to ship worldwide. If you can’t find your country in the shipping options please contact us directly here and we will do our best to find a solution.

Some large orders may be separated into several packages in order to save shipping costs. If you want to make sure your order arrives in one package or have a questions about shipping please contact us directly here.

If you need to swap an item

Returns and Exchanges

Products can be returned in their original packaging within 14 days from the day of delivery.

All shipping expenses back to the sender will be covered by the client.

Open or used products will not be eligible for return.

When a product has been returned the client will receive a refund for the products price.

In that case please contact us directly here. Make sure to specify the order number and a detailed description of the issue.

In that case please contact us directly here. Make sure to specify the order number and a detailed description of the issue.

You can contact us directly here.

If necessary, we will do our best to change the shipping address before shipping, if possible. If you need to change the shipping address please contact us directly here. Make sure to specify the order number.

If an item hasn’t been shipped yet it is possible to cancel an order after submission. In cases when an order has been already shipped you can return the products after you receive them according to our return policy.

In some cases. If you wish to order an item which has been “Sold Out” please contact us directly here, we will do our best to fulfil your request and find a solution.

Warranty is given from the day of delivery of the products. if you need to use a warranty on a product please contact us directly here.